By Giorgia Madonno Marco Polo Consulting
The Chinese ideogram TING, which can be translated in English as active listening, is an interesting combination of carachters (see below). It teach us that if we want to listen carefully another person, all our attention has to be involved and also all our body: mind/eyes, ears and, heart.
This is an important lesson by Chinese wisdom to everybody, especially people managers, which daily have to practice this difficult skill.
No comments:
Post a Comment