The importance of emotional intelligence: for the leader and the company performance
By Giorgia Madonno Marco Polo Consulting
Interesting article by Harvard Business Review about the impact of Leaders' mood on staff members. Easy to say difficult to learn how to manage emotions.
What most influences your company’s bottom-line
performance? The answer will surprise you—and make
perfect sense: It’s a leader’s own mood.
Executives’ emotional intelligence—their self-awareness, empathy, rapport
with others—has clear links to their own performance. But new research shows
that a leader’s emotional style also drives everyone else’s moods and behaviors—through a neurological
process called mood contagion. It’s akin to “Smile
and the whole world smiles with you.”
Read more on HBR
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