Monday, November 4, 2013

Leadership competencies: emotional intelligence

The importance of emotional intelligence: for the leader and the company performance

By Giorgia Madonno Marco Polo Consulting


Interesting article by Harvard Business Review about the impact of Leaders' mood on staff members. Easy to say difficult to learn how to manage emotions.

What most influences your company’s bottom-line performance? The answer will surprise you—and make perfect sense: It’s a leader’s own mood.

Executives’ emotional intelligence—their self-awareness, empathy, rapport with others—has clear links to their own performance. But new research shows that a leader’s emotional style also drives everyone else’s moods and behaviors—through a neurological process called mood contagion. It’s akin to “Smile and the whole world smiles with you.”

Read more on HBR

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