Leadership skills: Empathy (Put your feet in my shoes)

What is Empathy?

By Giorgia Madonno Marco Polo Consulting



The concept and the behavior of empathy are not the easiest ones, but more and more often we hear that the ability of being empathic is a critical one in our complex world, especially if we are leaders or change maker or simple human being looking for improvement. I collected from different sources some explanation that seems to me very effective:

• A very simple and effective video where Brene' Brown explain the difference between simpathy and empathy: Watch the video
• The website of the Empathy museum created in London, a powerful and inspiring initiative: Empathy museum
• The video of Otto Sharmer (founder of U-Theory and professor at MIT University - Boston) explaining how listening with empathy can affect the effectiveness of our conversation with other people: Watch the video